A garage door opener is a modern convenience we often take for granted—until it stops working. Suddenly, you’re stuck outside or unable to secure your garage. If you’re a property owner in Montgomery, Auburn-Opelika, or Columbus, GA, dealing with a stubborn garage door opener, you’re not alone. Dixie Overhead Door, owned by Dixie Electric, Plumbing & Air, has been serving residential and commercial customers since 1908, providing top-quality service and repairs.
Here are some common reasons why your garage door opener isn’t working and what you can do to fix it.
1. Power Issues
Check the Power Source
The first thing to check when your garage door opener isn’t working is whether it’s receiving power.
- Make sure it’s plugged in and that the outlet is working.
- Try plugging another device into the same outlet to test for power.
- If the outlet isn’t working, check the circuit breaker and reset it if necessary.
Look for a Tripped GFCI
Some garages have Ground Fault Circuit Interrupter (GFCI) outlets, which can trip and cut power to the opener. If this happens, press the reset button on the outlet to restore power.
2. Remote Control Problems
Replace the Batteries
Dead batteries are a simple but common reason a garage door opener stops responding. Try replacing the batteries in your remote.
Reprogram the Remote
If new batteries don’t solve the issue, your remote may need to be reprogrammed. Consult your garage door opener’s manual for instructions on how to reset and sync your remote.
Check for Interference
Wireless signals from nearby devices, such as Wi-Fi routers or security systems, can interfere with your garage door opener. Try moving these devices away from your garage to see if the problem improves.
3. Wall Switch or Keypad Malfunction
Test the Wall Switch
If your remote doesn’t work but the wall switch does, the issue is likely with the remote, not the opener itself.
Replace the Batteries in the Keypad
For keyless entry keypads, a dead battery can stop it from working. Swap out the old batteries and try again.
Reprogram the Keypad
Like remotes, keypads sometimes need to be reprogrammed. Follow the instructions in your garage door opener’s manual to reset the keypad code.
4. Safety Sensor Issues
Clean the Sensors
Garage door openers have safety sensors near the bottom of the door. If these sensors are dirty or blocked, the door may not open or close properly. Use a clean cloth to wipe off dust and debris.
Check the Sensor Alignment
If the sensors are misaligned, they won’t detect each other properly. Adjust them so they face each other directly and the indicator lights turn on.
Inspect the Wiring
Loose or damaged wires can also cause sensor issues. Look for frayed or disconnected wires and call a professional if repairs are needed.
5. Mechanical Problems
Lubricate Moving Parts
If your garage door opener is making strange noises or moving slowly, the tracks, rollers, and hinges may need lubrication. Use a silicone-based lubricant to keep things running smoothly.
Check for Obstructions
Objects in the garage, such as tools or bikes, can block the door’s path. Make sure nothing is in the way.
Inspect the Springs and Cables
If your garage door won’t open but the motor is running, broken springs or cables might be to blame. These parts are under high tension and should only be repaired by a professional.
6. Motor or Logic Board Failure
Listen for Strange Noises
If your garage door opener hums but doesn’t move, the motor may be failing. Grinding or clicking noises can also indicate an internal issue.
Reset the System
Sometimes, a simple reset can fix a malfunctioning opener. Unplug the unit for a minute, then plug it back in and try again.
Call a Professional
If none of the above fixes work, the logic board or motor may need to be replaced. Contact Dixie Overhead Door for expert service and repairs.
When to Call a Professional
While many property owners may be able to complete basic troubleshooting to handle a problem with a garage door opener, some challenges need the intervention of a trained professional. If you experience any of the following, it’s best to call a trained technician:
- The garage door won’t open or close at all
- The opener is making unusual noises
- The springs or cables appear broken
- You’ve tried troubleshooting but nothing works
Dixie Electric, Plumbing & Air has been a trusted name in home comfort services since 1908. Dixie Overhead Door promotes the same business practices by delivering quality products and services. Whether you need a minor fix or a complete opener replacement, Dixie Overhead Door can help.
To prevent unexpected issues with your garage door or accessories, schedule garage door maintenance with Dixie Overhead Door.
Garage Door Opener Replacement with Dixie
A malfunctioning garage door opener can be frustrating, but with a little troubleshooting, you may be able to get it working again. Check for power issues, test your remote, inspect the sensors, and ensure all moving parts are in good shape. If you’re still having trouble, don’t hesitate to call the experts at Dixie Overhead Door for fast, reliable service in Montgomery, Auburn-Opelika, and Columbus, GA.
Need help with your garage door opener? Contact Dixie Overhead Door today!
